Terms & Conditions

Effective Date: February 10, 2025
Last Updated: February 05, 2026

Welcome to Total Care Home Health Service LLC ("Company," "we," "our," or "us"). These Terms & Conditions govern your use of our website (https://www.totalcarehomehealthservice.com/) and our services.

By accessing or using our website, you agree to comply with these terms.

1. Use of Our Website

This website is intended to provide general information about our home health services and to allow users to contact us or request services. You agree to use this website only for lawful purposes and in a manner that does not violate applicable laws or regulations.

2. Services Offered

Total Care Home Health Service LLC provides home care services in Palm Beach County, Okeechobee County, Indian River County, Port St. Lucie County, Martin County, and Massachusetts.

Our services may be subject to change, availability, or eligibility requirements.

3. User Submissions & Communications

If you submit inquiries, reviews, or personal information via our website, you agree that:

You provide accurate information.
We may contact you regarding your inquiry or services.
We may use non-personal feedback for marketing.

We reserve the right to refuse or remove any inappropriate submissions.

4. Privacy

Your use of this website and our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

🔗 Privacy Policy:
https://www.totalcarehomehealthservice.com/privacypolicy

5. SMS Terms & Conditions

1. SMS Consent & Privacy

By providing your mobile phone number and opting in, you consent to receive SMS messages from Total Care Home Health Service LLC. Phone numbers collected for SMS communication are used solely for purposes related to our services and will not be shared, sold, or disclosed to third parties for marketing purposes.

All information is handled in accordance with applicable privacy laws and our Privacy Policy.

2. Types of SMS Communications

If you opt in to receive SMS messages from Total Care Home Health Service LLC, you may receive text messages related to, but not limited to:

Appointment confirmations and reminders
Care coordination or visit updates
Follow-up communications related to services received
Billing notifications or account-related inquiries
Administrative or operational notices

We do not send promotional or marketing messages unless you have separately provided explicit consent where applicable.

Example message:
“Hello, this is Total Care Home Health Service LLC reminding you of your scheduled home health visit on [Date] at [Time]. Reply STOP to opt out of text messages at any time.”

3. Message Frequency

Message frequency may vary based on your services and care needs. You may receive multiple messages per week depending on appointment schedules, care updates, or account activity.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier and plan. Total Care Home Health Service LLC is not responsible for any SMS or data charges incurred. These fees may vary if the message is sent domestically or internationally.

5. How to Opt In

You may opt in to receive SMS messages from Total Care Home Health Service LLC through one or more of the following methods:

Verbal consent during a phone or in-person conversation
Submitting an online form that includes SMS consent
They message us first

Providing consent is optional and not a condition of receiving services.

6. How to Opt Out

You may opt out of SMS communications at any time by replying “STOP” to any message you receive. Once you opt out, you will no longer receive SMS messages unless you re-enroll.

You may also request removal by contacting us directly.

7. Help & Support

If you need assistance or experience issues with our SMS communications, you may reply “HELP” to any message or contact us directly:

Total Care Home Health Service LLC
Website: https://www.totalcarehomehealthservice.com/
Phone: (786) 916-0884

Additional Choices

If you do not wish to receive SMS messages, simply do not provide SMS consent on our forms or during enrollment. Alternative communication methods will remain available.

8. Standard Messaging Disclosures

Message and data rates may apply
Message frequency may vary
Text STOP to opt out at any time
Text HELP for assistance
Participation is voluntary

For more information, please review our Privacy Policy and Terms & Conditions available on our website.

6. Communications Consent

By submitting forms or contacting us, you consent to receive communications from us via phone calls, emails, and SMS messages, subject to your communication preferences and applicable laws.

7. Third-Party Links

Our website may include links to third-party websites (e.g., social media, resources). We are not responsible for their content, privacy policies, or practices. Always review their terms before engaging with them.

8. Disclaimer & Liability Limitation

⚠️ No Medical or Legal Advice – Content on this website is for informational purposes only. It does not replace professional medical, legal, or financial advice.

🔹 We do our best to provide accurate information, but we do not guarantee that our website is error-free or always available.

🔹 We are not liable for any direct, indirect, or incidental damages resulting from website use or service reliance.

9. Indemnification

You agree to defend, indemnify, and hold harmless TotalCare Home Health Service from any claims, liabilities, or damages arising from:

Your use of our website.
Your violation of these Terms & Conditions.
Any unauthorized use of our services.

10. Changes to These Terms

We may update these Terms & Conditions at any time. Any changes will be posted here with a revised date. Continued use of our website after updates means you accept the new terms.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📍 Total Care Home Health Service LLC
🌐 Website: https://www.totalcarehomehealthservice.com/
📩 Email: info@totalcarehomehealthservice.com
📞 Phone: (786) 916-0884